Emotion is a powerful motivator. Consider the iconic SuperBowl ad where the Budweiser Clysdale races through city streets to reunite with the trainer who raised him. The ad touches the hearts of even the most stoic among us, even though it never mentions any product attributes. Can you imagine if your client interactions were even half that intense?
Read More
"It's easier to just do it myself" How often have you said those words? Explaining the required steps to complete a task can seem more cumbersome than just handling it -- especially when you include a quality-check, fix any errors and provide feedback. And (even if we don't like to admit it), many of us like handling those easy tasks because…
Read More
A client considering a website redesign asked me to review the effectiveness of their current site. Developed by a web hosting company that specializes in the client's niche, the site was built from a template which included industry-relevant copy, with designated fields to "personalize" the site.
Read More
Gone are the days when a monthly magazine ad was enough to keep your business growing. An ever-increasing array of creative marketing strategies is needed to breaking through today's social media clutter. Quality content that captivates, informs or amuses is step one. Consistent, intentional posting and authentic engagement -- step two. Depending on your industry and target client,…
Read More
Mistakes happen. Whether you stress over them or take them in stride, it's important to avoid repeating the error. If you're a page admin for a business Facebook page, chances are you've liked, commented or shared a post as your Page when you intended to do so as yourself. Or perhaps you meant your Page to share an update…
Read More