Do you know someone who takes forever to tell a story? Despite their best intentions, they wander off on endless tangents and digress with irrelevant details. By the time the story is completed, the point is long lost. While in a social setting a series of polite nods may be the norm, online disdain is…
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A small detail can taint even the most stellar first impression. We may chuckle at a video of an impeccably coifed high-profile actress on the red carpet, trailing toilet paper from her designer stilettos. Or smirk quietly when a capable but overbearing colleague grandstands at a team meeting, arms waving and mouth open, the evidence of…
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Embolden your team to grow enduring and resilient roots for your business. A tree does not grow strong without sunlight, water and rich soil. A business is the same. To grow enduring and resilient roots, it must be nourished through valued offerings, fresh ideas and proven skills -- provided through relevant channels. In business, the sunlight and water can't be…
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Messed up? Make lemonade. We've all been there. You check your work once, twice, three times ... you read it aloud, ask a trusted employee to review it, save it and give it a final review first thing in the morning with a fresh brain and rested eyes. You pronounce it ready and emphatically click send. And then:…
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With canned content, your business is nearly indistinguishable from your competitor's. There are times when it's really hard to bite your tongue. I had one of those moments during a recent conversation with a new client. While discussing their current marketing tactics and how we could improve their effectiveness, the client mentioned that they use email…
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